COVID-19 Message

July 2020

Dear Friend of KSR Pet Care, 

We are open for business! We still offer No-contact dog walking services as well as limited contact pet sitting, overnights and house checks/ plant care. We can also help with errand services, walk excursions of 1 hour, pet taxi and concierge services. 

NO-CONTACT service for dog walking means we pick up your dog outside (tethered, crated, backyard) , from the garage or at the front door. We use gloves, face masks, and antibacterial lotions and wipes. We also carry our own leash or wipe your leash clean after use. We leave notes via our online app. We do not touch the water bowl, treats or other surfaces inside your house unless the bowl is empty or it is needed. We also leave the mail, paper and trash cans as is as to limit touching too many surfaces. You can exchange no-contact and hygiene instructions directly with your dog walker about when, how, and where we walk your dog. We have a profile field reserved for these instructions.

We are following the guidelines of the Centers of Disease Control closely. A new development is that COVID-19 may not spread through surfaces after all and only person to person. Until there is absolutely certainty about this we continue with no-contact service as before. When a client is home we keep a safe 6ft distance and wear a mask.

CONTINUATION OF BUSINESS: It has been a very rough time for our employees having less work. Now that the forgivable loan money is gone, we need more jobs for our employees badly. We are a strong and high-quality team but without decent wages, our employees will be forced to find employment elsewhere after all. August gross wages are looking grim at this time.

  1. Consider tipping your dog walker.
  2. Consider returning to daily dog walking.
  3. Consider booking a mini vacation. 

How can you support our company? Which services can you sign up for?

You can purchase gift vouchers, pre-pay for service, get no-contact dog walks, and longer walk excursions. We also can help you with grocery shopping and other errand services. We use Venmo and Zelle to pay our employees for the receipts same day. Last, we need your online reviews now more than ever!

Errand Services

To start errand service with us, you need to become a client first. If you are an existing client, access your client portal/account and send us a message with your grocery or errand list. Once we have an employee assigned to your shopping request, we will let you know when shopping takes place and our employee will call or text you directly when he/she is on the way to your home to drop off groceries on your front porch or by our garage. The service is NO-CONTACT and we will not drop off inside your home. Before arriving our employee will let you know of the total receipt. Most of our employees like to be reimbursed right away for the errand receipt: therefore please leave a check with the employee's name on it, or cash, before he/she drops off. Or, if the employee is okay with reimbursement at a later time, we can bill you for the service and receipt via your online account. Please make sure your payment method is up-to-date.

Walk Excursions

Our new and temporary service, Walk Excursions, can be booked at $37/hr. A walk excursion is great for young and/or ‘active’ dogs who are cooped up too long indoors while you are working. A walk excursion involves walking but also just hanging out outdoors, sniffing, tracking, playing ball, and if a dog walker wants to go to a particular trail they can also taxi the dog to this trail. It is a NO-CONTACT service: you bring your dog outside after wiping the leash clean. Or tether your dog outside shortly before your dog walker arrives, or has arrived. The dog walker carries hand sanitizer and disinfecting wipes to take care of hand hygiene and the leash when returning the dog home.

For more questions about our new services or ways to help, please email us at info@ksrpetcare.com or call our office at (703) 945-5045. Our office phone lines are open Monday-Friday, 8:30AM-5:30PM.

I cannot think of any other company that I would trust with my pets. Everyone that I have met at KSR is friendly & professional.— Ashley
Quality Care From a Trusted
Professional
Serving McLean/Tyson’s Corner, Vienna, Falls
Church, North Arlington, Merrifield & Dunn Loring